Currently hiring for the position of Broker in our Calgary office

We are looking for a dynamic personality with a focus towards customer service. Our fast-paced company specializes in Travel Insurance, Health & Dental plans, Student and Visitor to Canada Insurance.

We are looking to grow our team in our South Calgary Office, located in Midnapore. If you have a passion for helping people, great communication and computer skills, experience in customer service and sales (insurance sales is an asset) then we are looking for you!

Our office hours are 8am to 4pm Monday to Friday, with paid training and licensing, benefits and a great work-life balance.

Apply by sending an email with a cover letter and resume to hr@mediquote.ca


Since 1994, Medi-Quote Insurance Brokers has been providing travel insurance to Canadians as an independent travel insurance brokerage firm with offices in Calgary and Winnipeg. If you are a detailed oriented, process driven management professional and administrator who thrives in a fun, entrepreneurial, technology focused environment, we’d like to hear from you.


Why work at Medi-Quote Insurance Brokers?

  • Competitive compensation, great benefits, opportunity for growth and work-life balance
  • Fantastic collaborative team environment working in a technologically advanced environment
  • The happiest kind of client base to deal with: customers who’ve already planned a vacation!
  • Job security: our company has been growing at a rate of 25% year on year
  • No evenings or weekends
  • Room for advancement for the right person

Positions


ADMINISTRATORS

We are seeking a highly skilled Administrative Professional to join our growing team.

Responsibilities:

  • Monitor and action incoming mail, courier, emails, faxes, and tasks;
  • Gather, organize, file, maintain and scan all paper documentation and file;
  • Prepare all out-going mail and apply postage;
  • Answer in-coming calls from clients directed to the Administrators to be redirected or deal with basic inquiries and requests for appointments;
  • Retrieve voicemail messages for direction to the proper party;
  • Process sales into Policies within the SMQ System; Print and send fulfillment documents by mail or email to clients;
  • Process payments from clients by credit card or cheques;
  • Take weekly inventory of product fulfillment materials and print or order items which require replenishing;
  • Maintain office supplies and order as necessary;

Requirements:

  • Proven customer service and problem solving skills;
  • Above average oral and written communication skills with relentless attention to detail;
  • Proficient in Excel, Word, Outlook, (SharePoint an asset);
  • 3-5 years of customer service focus with the highest standards;
  • Experience in insurance industry a definite asset

TRAVEL INSURANCE BROKER

We are seeking a travel insurance broker with highly skilled Inside Sales experience to join our growing team.

Responsibilities:

  • Learn the Travel Insurance Business from the ground up through our tailored training program;
  • Respond to quote requests via telephone, email, in person and website requests in a call-centre environment;
  • Analyze quote details and provide quotes with a high level of customer service to potential clients verbally, in writing, and in person;
  • Provide clients/potential clients with the appropriate products and information in accordance with company standards;
  • Inform and disclose all pertinent details of corporate products and process;
  • Provide quality customer service to clients requesting policy changes;
  • Confidently deal with client claims issues to ensure prompt resolution for the client;
  • Maintain Continuing Education licensing requirements and keep up to date on industry developments through training courses, seminars or publications;
  • Expand your knowledge of products to become a Senior Broker by learning to sell Trip Cancellation insurance, Visitors to Canada, Students coverage, Health and Dental, Expatriate insurance;
  • Support completion of Broker projects during slow season;

Requirements:

  • Previous experience in Travel Insurance Sales (Required)
  • Current Accident and Sickness Insurance license an asset;
  • Proven customer service and problem solving skills;
  • Above average oral and written communication skills with relentless attention to detail;
  • Proficient in Excel, Word, Outlook, (SharePoint an asset);
  • 3-5 years of customer service focus with the highest standards;

Forward resume and salary expectations in confidence to: hr@mediquote.ca

We thank all respondents, however only those selected for an interview will be contacted.