It's been a big year for us at Medi-Quote Insurance Brokers as it was our 20th anniversary as a company and we wanted to make it special. We had trips and contests, we did many things to our line of products and much more.
Arizona/Palm Springs trip with Lori, Shirley and Sandy
Each year in February we travel to the US southwest to visit our clients and to meet more Canadian snowbirds. This year, 3 of our brokers, Lori, Sandy and Shirley, made the trip down. For Sandy and Shirley it was their first time representing the company on our annual US trip. We also added Palm Springs/Palm Desert to thye places we setup a booth to meet clients. Our first year at the College of the Desert was a success and we look forward to returning this February.
We posted a full recap of the trip here.
20th Anniversary Alaskan Cruise
In March we celebrated our 20th annivesary by taking an Alaskan cruise with some of our clients. The cruise was a huge success and we knew right away that we wanted to organize more group trips through our travel agency.
You can see the highlights from this trip on a slideshow we posted to youtube.
Our next group trip will be to the Galapagos Islands in May of 2015. You can go here to learn more about that trip.
We moved our Calgary office
In April we moved our Calgary office to a new location. We stayed pretty close to the old location where we were for over 10 years. We are now just around the block, about a 2 minute drive away. The old office was an executive centre that we had to share with many other companies, while the new office is a space that we have all to ourselves. That means more offices for taking appointments and generally a nicer environment for staff and clients. Click here for more on our office move.
Travel Insurance Educational videos
This year we released our own travel insurance educational video series. We made these videos to help people understand different aspects of travel insurance and how it affects them. We hope people find them useful and perhaps can share them with friends who are in need of help with travel insurance.
Here are links to the videos in case you missed them.
Medical Underwriting and travel insurance
Pre-existing conditions and travel insurance
Understanding the costs of travel insurance
Choosing the travel insurance that's right for you
Medication changes and travel insurance
We expanded our range of products
We added more great travel insurance plans with more options for reduced stability periods and also the ability to save money by excluding coverage for pre-existing conditions if needed. We are always trying to strengthen our arsenal of travel insurance plans to fit any situation.
We expanded the functionality of our client portal
We launched our client portal a few years ago and ever since have continued to improve the functionality. This year, the biggest addition was the ability for our clients to track their medical history on the portal. This functionality helps our brokers get an accurate picture of you medical history and when the most recent change occured in order to get you the best coverage. Click here to go to the Mymediquote client portal to see for yourself.
We held some awesome contests
Like we do each year we awarded two tickets to anywhere in continental North America that Air Canada flies to the winner of our refer-a-friend contest. We have always been amazed at the amount of word of mouth recommendations that we get. And we think that should be rewarded. Click here to see the winners of this year's refer-a-friend contest and check back in the spring when we announce the next round of winners. We also ran a Facebook contest in the summer where we gave one lucky client an iPad air! Click here for the winners of the Facebook contest. And click here for our Facebook page.
Our clients continued to love what we do
We have high standards for the service we provide. We do weekly client surveys to find out how we our doing and find that we have been living up to our value proposition. We collect the kinds words of our clients in the testimonials section of our website. We are also proud to report that over 95% of customers surveyed say they would recommend us to a friend.
We posted exclusive content on our blog
Our blog which can be found at mediquote.ca/blog was recently featured on an infographic of top 100 insurance blogs. Our blog is one of the few in the world that focus on travel insurance from a Canadian perspective. Here are some highlights from the past year.
Canadian woman receives $13,000 in medical bills after polar bear attack - why Canadians need travel insurance when travelling inside Canada
Surprising healthcare stats highlight the rising costs Canadians without health benefits face
Planning to go camping in another province? Don't forget your travel insurance
Know your policy's intoxicant exclusions
Important changes to US/Canada border rules that all Snowbirds need to know about
7 things you need to think about when shopping for travel insurance
Don't forget about your pets when buying travel insurance
Did you know that travel medical insurance is tax deductible?
We want to think all of our staff, suppliers and especially our clients for making 2014 a great year and a great anniversary.