Careers

Make a Smart Career Move to Medi-Quote

With a 25-percent growth rate year-on-year, we’re always looking out for the right people to join our dedicated, people-oriented team. We place a priority on fostering a positive workplace culture and welcome those committed to continuous professional improvement.

Who You Are

  • A proven problem-solver. You have experience working in professional settings that require you to think critically to resolve issues or find answers.
  • Friendly, outgoing and willing to help. Friends and coworkers know they can turn to you when they need a helping hand, favour or advice.
  • A strong communicator. People rarely ask you to explain what you just said because it’s clear the first time.
  • Detail oriented. You’re the one examining the fine print when everyone else gives up and signs on the dotted line.
  • Technology literate. Things change quickly in tech and you’re always learning. You know your way around Excel, Word, Outlook and SharePoint.
  • Experienced in customer service and sales. We’d prefer your experience is related to insurance, but transferring skills from another sector may work for some positions.
  • A team player. You’re a “do-er” who loves working with others to finish a task. You support the collective vision and are a cheerleader for your team.
  • Tenacious. You don’t give up on a task. Ever.

Who We Are

  • A Canadian insurance brokerage providing custom insurance options for worry-free travelling, health and dental.
  • A workplace that offers competitive compensation, terrific benefits, opportunities for growth and work-life balance.
  • A supportive, collaborative team working in a technologically advanced environment.
    We are dedicated to a happy client base: those who are planning a vacation!
  • A company that’s been around since 1994 that has had steady growth, year over year.
  • A team that doesn’t work evenings or weekends because rest and recreation are what allow us to go that extra mile for clients when we’re in the office.

Positions

Administrators

We are seeking a highly skilled Administrative Professional to join our growing team.

Requirements:

  • Proven customer service and problem-solving skills;
  • Above average oral and written communication skills with relentless attention to detail;
  • Proficient in Excel, Word, Outlook, (SharePoint an asset);
  • 3-5 years of customer service focus with the highest standards;
  • Experience in insurance industry a definite asset

Responsibilities:

  • Monitor and action incoming mail, courier, emails, faxes, and tasks;
  • Gather, organize, file, maintain and scan all paper documentation and file;
  • Prepare all out-going mail and apply postage;
  • Answer in-coming calls from clients directed to the Administrators to be redirected or deal with basic inquiries and requests for appointments;
  • Retrieve voicemail messages for direction to the proper party;
  • Process sales into Policies within the SMQ System; Print and send fulfillment documents by mail or email to clients;
  • Process payments from clients by credit card or cheques;
  • Take weekly inventory of product fulfillment materials and print or order items which require replenishing;
  • Maintain office supplies and order as necessary;

Travel Insurance Broker

We are seeking a travel insurance broker with highly skilled inside sales experience to join our growing team.

Requirements:

  • Previous experience in Travel Insurance Sales (Required);
  • Current Accident and Sickness Insurance license an asset;
  • Proven customer service and problem-solving skills;
  • Above average oral and written communication skills with relentless attention to detail;
  • Proficient in Excel, Word, Outlook, (SharePoint an asset);
  • 3-5 years of customer service focus with the highest standards;

Responsibilities:

  • Learn the Travel Insurance Business from the ground up through our tailored training program;
  • Respond to quote requests via telephone, email, in person and website requests in a call-centre environment;
  • Analyze quote details and provide quotes with a high level of customer service to potential clients verbally, in writing, and in person;
  • Provide clients/potential clients with the appropriate products and information in accordance with company standards;
  • Inform and disclose all pertinent details of corporate products and process;
  • Provide quality customer service to clients requesting policy changes;
  • Confidently deal with client claims issues to ensure prompt resolution for the client;
  • Maintain Continuing Education licensing requirements and keep up to date on industry developments through training courses, seminars or publications;
  • Expand your knowledge of products to become a Senior Broker by learning to sell Trip Cancellation insurance, Visitors to Canada, Students coverage, Health & Dental, Expatriate insurance;
  • Support completion of Broker projects during the slow season;

Are You A Good Fit?

We’re on the lookout qualified people who share our values. If you think you’re a good fit, we’d love to meet you! Forward your resumé and salary expectations to hr@mediquote.ca. We thank all who apply; however, only those selected for an interview will be contacted.

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